NY Times report here

The dabbawalas have been well known in Mumbai and around India and have been case studies in MBA schools across India. They really got noticed a couple of years ago when their business model was discussed as a case study at the Harvard Business School. Last December, students at Stanford GSB met them as part of their India Study trip. Forbes magazine, in 1998, gave this service the highest quality rating of Six Sigma.

Check out a video report here -


and here is their site - My Dabbawala.com

Prof Wesch and his class at Kansas State University have created a fascinating video called "The Machine is Us/ing Us" . Absolutely Awesome and not to be missed. Start your speakers

Auto Industry Innovation is an oxy moron.

I have the pleasure of being in a role which merges 2 phenomena which have transformed life in their respective countries - Offshore services in India and the Web 2.0 revolution in the US.

With one leg in Boston and the other in Hyderabad this is what a day in my life looks like.....
- 6 AM wake up to the radio going off on NPR Morning edition. cannot belive these folks are on from 4 AM. that sucks. snooze
- 6.07 AM second alarm. snooze. now can hear a little more of NPR as it pokes through my sleepy haze
- 6.14 AM wife wakes up. be generous and let her use the bathroom first. go off to sleep
- 6.30 AM wake up. seriously
- 6.45 AM downstairs watching the news and having the only real cup of tea that I will have in the day. Brooke Bond Natural Care, brewed and with milk and sugar like back home in India
- 7.00 AM tired of the news people going on and on about some trivial nonesense like Imus or Anna Nicole or American Idol and other innane things, while people die in darfur and iraq, the temp of the world rises and new orleans still a mess. run and get ready, check blackberry and reply to emails and delete yesterday's junk mail. My god so many companies with FDA approvals in my email. good for them.
- 7.30 AM India calls. Juggle blackberry under the ear (can't find my bluetooth headset for the past 2 weeks), bag on the other shoulder, keys, lunch, and get into car and head for work
- 8.00 AM At the desk, still talking to India
- 8.30 AM still talking to India
- 9.00 AM read nyt and start NPR on the PC.
- 9.30 AM finish to do list from yesterday night
- 11.30 AM second call with India. When do they sleep
- 12.30 PM finish call, lunch. Coke Zero is pretty good
- 2.00 PM meetings, calls, check the birbal.in beta, review and feedback
- 4.00 PM ready with to do list for myself and India
- 6.00 PM home. hope there are no events in the evening
- 6.30 PM cycling or squash
- 8.00 PM dinner with wife. wife's cooking awesome. tv junk. Wife 1, TV 0 - again
- 8.01 PM fire up the laptop, fire up the home PC - why am i not able to load Ubuntu, Oh check sums don't match. will have to download again. will do it tomorrow
- 10.30 PM first call from wife. shutoff the laptop
- 11.00 PM second call
- 11.30 PM maybe I should call India - its 9 AM there.

Call India - Sleep at 1 AM
Don't Call India - Sleep at 11.31 PM

Seriously 24x5.5, but when can I get some work done

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